Refund Policy
Effective Date: 04/12/2025
Company Name: RARE Learning X
Website: Rarelearningx.com
Overview
Rare Learning X is committed to providing high-quality education, training, and digital resources. Because our products are delivered electronically and provide immediate value, all sales are considered final unless otherwise stated in writing.
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This Refund Policy explains when refunds are granted, when they are not, and how to request one.
Digital Products (No Refunds)
All digital products—such as:
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Online courses
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E-books
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PDFs
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Templates
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Checklists
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Spreadsheets
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Video trainings
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Digital downloads
are non-refundable, regardless of whether they were accessed or downloaded.
Reason: Digital content cannot be returned once delivered.
Online Courses & Membership Programs
Unless otherwise specified on a specific product page:
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All course sales are final.
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Membership or subscription fees are non-refundable once charged.
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Payment plan purchases must be completed in full, even if you stop using the product.
If a course includes a money-back guarantee, the guarantee terms will be clearly listed on that specific offer page.
Coaching & Consulting
All coaching, consultation, or strategy session fees are non-refundable. This includes:
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1-on-1 coaching
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Group coaching
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Strategy sessions
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Live trainings
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Workshops
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Retainers
If you miss or cancel an appointment without adequate notice (24–48 hours depending on your policy), the session may be forfeited.
Physical Products
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Refunds may be available only for unused, unopened items.
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Customers must request a return within 7–14 days of receiving the item.
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Shipping costs are non-refundable.
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Customer is responsible for return shipping.
Payment Plans
If you enroll using a payment plan:
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You are responsible for completing all scheduled payments.
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Failure to complete payments may result in account suspension, collection activity, or legal action.
Payment plans are not subscriptions—they are financial commitments to pay the full amount.
Events, Seminars & Workshops
Tickets to live or virtual events are non-refundable, but may be transferable to another attendee if you contact us at least 72 hours before the event.
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If the event is canceled by the company, a full refund or credit may be issued.
Chargebacks
Initiating a chargeback instead of contacting us for support is considered a breach of this policy.
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We reserve the right to:
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Deny future services
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Restrict access
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Pursue legal or collection action
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for fraudulent or invalid chargebacks.
Refund Request Process
If your product explicitly includes a refund or guarantee, you must:
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Email us at rarelearningx@gmail.com
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Provide your name, order number, and proof of purchase
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Explain the reason for your request
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Submit any required documentation (if a guarantee applies)
Refunds will be issued to the original payment method only.
Exceptions
We may issue refunds at our sole discretion in exceptional situations such as:
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Duplicate charges
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Accidental multiple purchases
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Verified technical issues preventing access
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These exceptions must be reviewed and approved case-by-case.
Policy Changes
We reserve the right to modify this Refund Policy at any time.
Any changes will be posted on this page with a new “Effective Date.”
Contact Us
For questions related to this policy, contact:
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Email: rarelearningx@gmail.com
Phone: (512) 998-3417
Address: 8454 Castleabra Dr Fountain, CO 80817 United States
